A fractional operations manager takes ownership of your processes, systems and delivery. Senior operations leadership for UK service businesses, without the cost of a full-time hire.
Many small businesses face operational challenges simply because resources are stretched too thin, leading to:
All decisions flowing through one person.
Underinvestment in internal tools and systems meaning they hinder rather than help.
Customer deliverables dropping in quality and your relationship with them even more so.
No single view of business performance or the ability to make data-driven decisions.
Firefighting becoming every week's priority and strategic tasks sitting on the backburner.
Flexible operations management for small businesses without the cost or commitment of a full-time hire.
A fractional operations manager or fractional COO works with you to:
Expert Operations Consulting
Providing you with the outcomes you need, when you need them most.
Strategic operations leadership without a full-time hire.
Improved visibility of process inefficiencies and bottlenecks.
Optimised systems and workflows.
Support for your team to develop and grow.
An unbiased thinking partner.
Confidence to help you scale.
Essential information on fractional operations management.
Fractional is a resourcing support model that provides you with access to an expert part-time, usually 10-20 hours per week. This engagement can be scaled up and down as required.
A fractional operations manager can support you with day-to-day work such as handling customers, managing delivery or engaging with suppliers. They can also lead strategic initiatives that help you in the long-term, for example process improvement activities, system implementations or employee training.
A key benefit of fractional support is the flexibility to tackle the most pressing challenges, so whilst the exact scope will vary depending on your business, the areas of focus can vary from month to month.
We are based in London and most fractional engagements run remotely, although occasional on-site work is possible.
All services are tailored completely to your business requirements.
A fractional engagement has a minimum 1 month duration.
Quotes reflect the duration of engagement and are provided following an initial discovery call.
Stop trying to tackle everything alone.
Let's implement the operational structure that your business needs, together.