You're the bottleneck
Every proposal needs your sign-off, every question comes to you and every decision is yours to make.
For founders tired of managing everything themselves.
Your next operations manager is fractional.
Senior operations leadership for service-led businesses, sized to your needs.
The problem
Are you being held back by your operations?
Signs your business is propped up by you, not by your systems.
Delivery is improvised
Each job is run from memory, so quality depends on who happens to pick it up.
No source of truth
Your data is scattered across emails, spreadsheets and tools that aren't fit for purpose.
Growth feels risky
Hiring should relieve pressure. Without a system to hand over, it adds more.
It's costing your health
Every day takes its toll on your physical and mental wellbeing.
The shift
Operations that hold without you.
Early-stage businesses depend on their founder. Enduring ones depend on their systems.
Today
- — Quality that varies because processes aren't defined
- — Half-configured tools and duplicated software
- — No single view of all work
- — Clients wondering whether they made the right choice
Tomorrow
- → Repeatable processes, documented with clear ownership
- → Integrated and automated systems that empower your team
- → A single source of truth for information and data
- → Clients who feel looked after from start to finish
What we do
Three ways to work together. One outcome.
Everything a service business needs to operate well, in one place.
Business process improvement
Practical consulting to transform your operations into repeatable processes that boost quality and productivity.
Scalable technology solutions
Hands-on support in reducing admin and improving efficiency through SaaS tools, integration and automations.
Fractional operations management
Expert operations leadership embedded in your business, delivered flexibly and cost-effectively.
In their words
Trusted by founders.
Working with Jordan has been a game changer for my business. Couldn't recommend him enough!
I've worked with Jordan for 4 months now... I feel more in control of my business and progress and productivity have doubled. If you're looking for someone to help you work through the challenges, he's a great person to help.
Meet the director
Jordan Lopez
Former management consultant at a top-tier consulting firm and a specialist in operational improvement, I'm a hands-on practitioner dedicated to helping businesses grow with structure.
As a fractional operations manager, I help service business owners achieve greater profitability and efficiency through expertise in process improvement, tech advisory and project management.
My philosophy is that a simple solution is a lasting one, so I always work with practicality and scalability in mind.
Let's talk
Speak to an operations expert.
See what a fractional operations manager could do for your business. Book a free 30-minute call to discuss your biggest operational challenges.